Terms of Service

Last updated: July 23, 2026

These Terms of Service govern your use of the Seagrass website and any purchase made through it. By accessing the site or placing an order, you agree to these Terms. If you do not agree, please do not use the site.

Eligibility and responsible use

You are responsible for ensuring that you are legally permitted to access the site and purchase the products offered in your location. You agree to provide accurate, current, and complete information when placing an order and to use the site only for lawful purposes.

Product information

We aim to present product descriptions, images, prices, and availability as accurately as reasonably possible. However, product packaging, colours, specifications, availability, and display on your device can vary. Review the product information and selected variant carefully before placing an order.

Orders, pricing, and payment

Submitting an order is an offer to purchase the selected products. We may need to decline, cancel, or limit an order where reasonably necessary, including for product availability, pricing or listing errors, suspected fraud, or information that cannot be verified. If payment has already been taken for a cancelled order, we will arrange the appropriate refund.

Prices and available shipping charges are shown before payment is completed. You are responsible for any applicable taxes, duties, customs charges, or clearance fees unless checkout expressly states otherwise.

Shipping, returns, and refunds

Shipping is governed by our Shipping Policy. Return and refund requests are governed by our Returns & Refunds Policy. Please read both policies before placing an order. Nothing in these Terms limits mandatory consumer rights that apply in your location.

Intellectual property

The Seagrass name, website design, text, graphics, and other site content are protected by applicable intellectual-property laws. You may not copy, reproduce, distribute, or use them for a commercial purpose without our prior written permission, except where the law allows it.

Third-party services

The site may use third-party services, including payment processors, logistics providers, and Shopify. Their services and handling of information can be governed by their own terms and policies.

Changes to the site or these Terms

We may update the site, products, policies, or these Terms from time to time. The updated version will be posted on this page with a revised date. Your continued use of the site after an update means that you accept the updated Terms to the extent permitted by law.

Contact

For questions about these Terms or an order, please use our Contact page. Please include your order number and the email address used at checkout when relevant.